Product support
A crash, setup issue, model problem, purchase question, or feature that behaves differently from the product page.
support@highroadsoftware.comContact HighRoad
There’s a person on the other side.
Questions, product feedback, a tricky bug, or a serious privacy request: send it to the right address and give us enough context to act on it.
Three useful routes
Pick the right inbox.
A support request and a data-rights request need different context. Choosing the right route gets the message to the right product or legal record sooner.
Data requests
Access, correction, deletion, restriction, portability, objection, or a question about a product’s privacy disclosure.
privacy@highroadsoftware.comLegal details
Registered entity, Belgian enterprise and VAT details, address, hosting information, and the formal website publisher.
Read the legal noticeBefore you send
A useful message saves a round trip.
- Name the app and its version.
- Include the Apple device and OS version.
- Describe the exact steps and result.
- Remove private data, API keys, and health details.
We aim to reply within five business days. Complex privacy or technical investigations can take longer.