Privacy summary. Saved research stays in the Mac workspace. Chartwright makes direct network requests to selected data providers; their policies apply.
Contents
1. Who we are
Chartwright is a macOS application developed and published by HighRoad Software, a software company registered in Belgium. We build tools for independent investors and researchers who want documented research and review on a Mac.
When this policy refers to "we," "us," or "HighRoad Software," it means HighRoad Software. When it says "the app" or "Chartwright," it means the macOS desktop application.
2. What we collect
The current private beta has no licence activation, checkout or paid account flow. Chartwright does not send licence or payment records to HighRoad infrastructure.
3. Data not sent to HighRoad
The current beta does not send the saved research workspace, paper portfolio, provider credentials or model prompts to HighRoad infrastructure. Direct provider requests remain subject to the selected provider’s policy.
4. Local data storage
The native Swift app stores its workspace on the Mac. Provider credentials are stored in macOS Keychain. A downloaded MLX model stays on the selected local disk location on supported Apple silicon.
5. Third-party services
Chartwright makes direct requests to the data providers needed for observations selected by the user. Those requests are governed by each provider’s terms and privacy policy. Advanced feeds and broker execution are unavailable in the current beta.
6. Analytics and diagnostics
The app does not include any third-party analytics SDK (e.g., Mixpanel, Amplitude, Firebase). We do not track feature usage, button clicks, or navigation patterns.
The only diagnostic data we may receive is through Apple's opt-in crash reporting system described in §2.
7. Children's privacy
Chartwright is a professional financial research tool intended for adults. The app is not directed at children under 13 (or under 16 in the EU/EEA). We do not knowingly collect personal information from children. If you believe a child has provided information through the app, contact us at privacy@highroadsoftware.com and we will investigate promptly.
8. Your rights
HighRoad does not hold licence-activation or checkout records for the current beta. For privacy questions or a request concerning information you supplied directly to support, email privacy@highroadsoftware.com.
9. Changes to this policy
We may update this policy when we add new features or integrations. Material changes will be noted in the app's release notes and reflected in the "Effective date" at the top of this page. Continued use of the app after the effective date constitutes acceptance of the updated policy.
10. Contact
Questions about privacy, data deletion requests, or GDPR inquiries:
HighRoad Software — Privacy
Email: privacy@highroadsoftware.com
General support: support@highroadsoftware.com
Registered in Belgium · Response within 30 days